Virtual Operations for SaaS businesses

I help SaaS founders streamline the way their teams work — so you can move faster, scale smarter, and spend less time chasing details. From aligning roles and responsibilities to setting up clear project workflows, I bring speed, clarity, and experience to the back-end of your business — without the overhead of a full-time hire.

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What I offer:

You’re juggling growth, delivery, and product decisions — and the internal stuff often gets messy.

That’s where I come in.

I support SaaS businesses by bringing structure to the chaos:

  • Faster workflows

  • Clearer roles

  • Smarter collaboration

  • Documented processes that don't slow things down

Whether your product involves custom solutions or you're scaling your roadmap, I help you move from reactive firefighting to calm, confident execution.

The word "collaboration" is used all the time in agile circles but knowing how to drive collaboration is a concept many people struggle with.

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My solution:

  • Role Clarity & Accountability
    No more vague responsibilities or outdated job specs.
    I’ll map out your team’s roles, craft no-fluff job descriptions, and facilitate sessions that ensure alignment and accountability — fast.
  • Custom Project Boards
    Your tools should reflect how you work.
    Using platforms like ClickUp, Monday.com, Jira or Miro, I’ll design project boards tailored to your ways of working — clear, intuitive, and easy for the whole team to use.
  • Requirements Gathering & Docs
    Selling custom solutions? Let’s cut the back-and-forth.
    I’ll help you gather, document, and present client requirements clearly — so your team can deliver with confidence and your clients can say “yes” sooner.
  • Smarter Team Collaboration
    I refine your meeting and communication rhythms so they feel purposeful, not painful. From standups to retros, I help your team collaborate better — without more meetings.
  • Strategic, Ongoing Support
    I’m not here to be micromanaged.
    You get a hands-on operations partner who can spot the gaps, offer suggestions, and just get things done — freeing you up to focus on the big stuff.

from zar 20k

Month-to-Month

VIRTUAL OPERATIONS TO SaaS BUSINESSES

86% of employees cite lack of collaboration for workplace failures.

TESTIMONIAL

Laurie Hammond
Laurie Hammond

Founder DEALFLOW

Alice is one of the most professional and collaborative project managers I have ever had the pleasure of working with - first class planning and process flows. Plus a broad range of skills in tech, HR, communication, strategic thinking...the list goes on. Any company, whether start up or established corporate would be lucky to have Alice on their team.

TESTIMONIAL

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Jason Naicker

Founder METAPOS

Bringing Alice on as a consultant is one of our best decisions. She instigated a process and philosophy of work that was easy for me and the team to adopt. As a technical founder, I tend to overcomplicate processes and she was able to remove all the clutter and get right down to what we needed to do, and our delivery ramped up almost immediately. Beyond this, Alice maintains an extreme level of professionalism while adding a level of positivity and deep empathy that is often missing from business interactions. I would unreservedly recommend Alice to any team, large or small.

TESTIMONIAL

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David Maginley

Founder CASM

Alice has significantly enhanced our client-facing presentations. Her expertise in refining our presentation & requirements gathering techniques has not only improved the clarity and impact of our messages but has also transformed how our clients perceive our business. Thanks to Alice's efforts, our clients now have a clearer understanding of how we can streamline their operations through our software solutions. Alice's dedication, creativity, and exceptional communication skills have made a lasting positive impact on our team and our clients. I highly recommend Alice for any role that requires strategic thinking, excellent communication abilities, and a strong focus on client satisfaction.

"Coming together is the beginning, staying together is progress, and working together is success" ~Henry Ford

"Talent wins games, but teamwork and intelligence win championships" - Michael Jordan